Frequently Asked Questions

We are an independent living community that includes assisted living and, in a separate building, memory care. However, all apartments are built to Florida code requirements for assisted living.

Our vision is different. We believe in making life more interesting, more satisfying. Even one visit to our site will make that obvious.

No. We are a rental community. We use resident agreements instead of leases because we know individual needs may change.

We offer four options. Independent living, independent plus, assisted living, and memory care. We are not a nursing home.

Residents have their own apartment and one monthly charge includes utilities, many social activities, utilities, weekly light housekeeping, and a country club dining program’. Some residents will keep their car, while others will take advantage of transportation services provided by Anthem Lakes. Also, there is 24 hour awake staffing, senior friendly architectural design, and emergency response systems for resident peace of mind.

A large concern for both residents and their adult children is medication management. With independent plus, the responsibility for supervising medication rests with staff, and this is overseen just as it would be in an assisted living facility. So it is independent living plus medication management — also including three meals daily.

Apart from medication management, being in assisted living allows staff to assist in other ways. The principal ones are assistance in dressing, assistance in bathing, assistance in eating, assistance in ambulation, and assistance in toileting, as and when those services may be needed. Resident needs are evaluated with the vision being that of enhancing resident dignity and self-worth.

Residents with dementias (including Alzheimers) benefit from assisted living services but ideally the physical design of both the building and apartments are different, and the activity programs are different. Staffing ratios are higher as well. Our memory care is in a separate building overlooking a beautiful wooded wetland with mature trees.

First, the site itself is beautiful, like a park, with ponds and a lake and even a fishing dock. One visit will make this dramatically obvious. The second is physical design. Having memory care in a separate building is a big difference, better for all residents. Also, by having four care levels it is possible to be responsive to changing needs as residents age.

No. Of course we welcome veterans, but the words at our entry plaza say: “Honoring all who have served”. Veterans, first responders, school teachers, grandmothers and grandfathers, and others as well.

The TV is a 43″ Samsung HG43ND 477.

Every resident furnishes and decorates their own residence to make their new home personal and comfortable. Our staff will be available to help with measurements and the hanging of pictures, etc. to make sure everything will fit just right.

We believe making choices is part of the essence of life; therefore, among your daily choices will be: when you get up; menu choices at each meal; a wide array of daily activities and trips; choices in your personal medical care and of course, the ability to entertain friends and family. To help you with that let us arrange all the details and make sure you are able to be that perfect host or hostess for your individual event.

It is our wish that you will choose to stay in your new apartment for a long time surrounded by your new friends. Should your medical need change; we will do everything we can to bring those added services to you as long as possible. Our goal is for you to have the best living experience possible on your terms. If any changes need to be made for care or safety sake, we will all make those decisions together.

We will strive to honor your choices, even if we personally might make different choices. We do recognize that sometimes health and safety issues may also dictate some of our choices. We will be sure and include you in every discussion about your care.

The activity schedule and choices are driven by our resident choices and suggestions. Please contact our staff if you have any activity or outing suggestions. This is your home. We want to meet your expectations. We welcome any suggestions you may have.

Included in your monthly fee are dining options based on the service level you choose and laundry service. Please let us know of any special foods you either enjoy or would rather not have. Our chefs would love to share any recipes with you that would make meal times special. We also want to take extra care for any of your laundry items. Your laundry will not be mixed with any other resident, so we will be able to take special care of your garments.

Anthem Lakes will have transportation available for all scheduled activities, including shopping and any medical appointments. If you have a valid driver’s license and your own car, arrangements can be made to have a campus parking spot, on an “as available” basis.

At this time, should this occur, we see two possible choices. One choice is to reserve and/or move into another size apartment until the size you really want becomes available. The other is to join our priority wait list. We will contact you when your ideal apartment becomes available. We must inform you that our internal wait list must take precedence over any other potential reservation list, as those individuals have already made a tangible decision to be part of our resident family.

We recognize that nobody’s needs stay the same, medical or otherwise. We will strive to bring added support services, including medical services, to your loved one within their current apartment as much as possible. Because we also have a ”state-of-the-art” memory care community, as well as great relationships with local home health agencies and hospice care, we believe many medical situations can be handled on our campus. Of course, intense medical circumstances deserve to be handled in a hospital situation and we will work with your doctor should any of those circumstances occur. We do not arbitrarily ask someone to leave our community without exploring all our alternative choices with everyone.

Apartments, by their very nature, do not have unlimited space or storage compartments. Our staff will be happy to work with you to measure, select and even help with decorating and picture hanging to make sure the apartment is cohesive and homey. Certain space considerations for safety and cleanliness will be shared, but, within reason, there is a lot of flexibility. There is no available storage on site for any overflow furniture.

Having a knowledgeable, caring, available physician is an important safeguard in the care and well-being of your family member. We have a list of general practitioners and specialists that have our confidence and have agreed to add our residents to their practice roster. We would be happy to provide that list to you.

There are no set visiting hours for our assisted and independent living building. We do ask that you sign in at the front desk so we would know who is in the building at all times. The memory care building does try to maintain visiting hours as our residents there typically respond better within a set schedule. If possible, please contact the receptionist at that building to coordinate those visits. Anytime you are here visiting, please feel free to talk to nursing, administration or any of our staff. If your concerns may involve some research, we may work with you to set a mutually acceptable appointment. We will meet with you and try to resolve any concerns you may have.

Our goal is to maintain the community and keep our promises to you through the quality of our staff and building maintenance. Overall community prices are reviewed on an annual basis. Any changes are communicated to the residents and their families with at least a 30 day notice.

As individual care needs change, there may be a need to increase care and support, which may also involve an increase in their service level costs. Care conferences and family meetings are an integral part of the process, so that no one is surprised by either the added support or any extra cost that may occur in conjunction with that care level change. This is not a rushed process and you will be involved all along the journey with us.